The vast majority of our patients have an uneventful postoperative course. In order to maintain and even improve the high standards of our practice, we participate in all four known areas of quality assessment and control in surgery.
- Prof. Obermair participates in standard-based audit. Outcomes of treatment of all patients are routinely and continuously monitored. This is part of our practice’s regular health check.
- Critical incident monitoring: Critical (unwanted) incidents will be confidentially reviewed and analysed. This process is very similar to monitoring in the aviation industry and assists continuing learning.
- Morbidity and Mortality meetings: Prof. Obermair participates in bimonthly meetings of the Queensland Centre for Gynaecological Cancer. Surgical complications will be discussed in confidence to allow for learning amongst all participating gynaecological oncologists in Queensland.
- Patient surveys: All patients are asked to complete a survey some 4 to 6 weeks after surgery. We are interested to see if we meet the expectations of our patients and what we can do to improve the hospital experience. Our return rate is very good and practice improvements have been based on patients’ feedback in the past.